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The Unified AI-Powered BSS/OSS for ISPs

Automate provisioning, billing, 24/7 AI customer support, and network management—all in one scalable platform.

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Why ISPs love us!

One-Click ONT & VLAN Provisioning.

Automated Invoicing & Payments.

AI-Based Anomaly Detection & Alerts.

Customer Self-Service Portal with 24/7 AI voice agent for customer support.

GIS-Based Fiber Documentation.

Real-time Network Monitoring.

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About Us

We are revolutionizing the telecom industry with today's technology.

You don't have to use 2-5 isolated softwares to run your ISP. You don't have to source custom integrations for billing into your ERP. You don't have to be reactive to customers' complaints of bad signal. You can give your customers 24/7 customer support with live troubleshooting.

  • Automated provisioning/unprovisioning
  • Integrated billing
  • AI-powered signal degradation detector
  • 24/7 AI chat agent that performs live network troubleshooting
  • Everything else you need to run your ISP
How It Works

Elevate Your Operations with AI-Powered Solutions.

Onboard

We support Mikrotik, Huawei, Cisco, and custom support for other devices.

Migrate

Migration can be difficult, so we work with your team to safely migrate from legacy softwares.

Deploy

You're ready to go! And We continously provide 24/7 support.

  • Managed RADIUS

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  • AI signal degradation detector

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  • Advanced Analytics

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  • Fiber Documentation

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  • 24/7 AI support agent

  • Localized Billing

What'll you get!

BSS and OSS in one single platform

Streamline your ISP operations with a unified BSS and OSS platform—seamlessly automate provisioning, billing, and network management in one powerful solution. Say goodbye to complexity and hello to efficiency with Flowsoft.

BSS (Business Support System)

Simplify billing, invoicing, and customer management with an intelligent BSS designed for ISPs. Automate payments, subscriptions, and financial workflows to boost efficiency and revenue growth.

OSS (Operations Support System)

Take full control of your network with real-time monitoring, automated provisioning, and seamless fault management. Optimize service delivery and ensure a superior customer experience with a robust OSS built for modern ISPs.

Let us handle the boring operations while you handle the fun stuff !
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"Our operations is very efficient now and we were able to reduce staffing cost by 50%"

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Luli Fiber
MD, Luli Fiber

  • 50%

    Faster provisioning of new clients

  • 70%

    Reduction in compliants resolution time

  • 40%

    Increase in customer satisfaction

  • 40%

    Decrease in customer churn

Testimonials

What Our Clients are Saying

"Flowsoft has completely transformed how we operate as an ISP. The automation and AI-powered features have streamlined everything from provisioning to customer support. Our team now spends far less time on manual tasks, and the real-time troubleshooting through the AI chat agent has significantly improved our response times and customer satisfaction. Flowsoft is a game-changer for our business, allowing us to scale effortlessly while delivering top-notch service!"

MD, Lulifiber
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FAQ

Frequently Asked Questions

We know you have some questions running through your mind. Let's try answer them. Remember you can always send us an email just to satisfy your curiosity.

Flowsoft is AI-powered, focusing on automated, zero-touch operations to reduce manual work. We offer real-time insights, client care through an autonomous chat agent, and a complete suite of tools for provisioning, billing, and network troubleshooting—all in one platform.

Our AI chat agent can identify and troubleshoot common network issues in real-time, guiding customers through solutions or escalating issues to technical teams when needed. This reduces support load and improves the customer experience.

Absolutely. Flowsoft's scalable, all-in-one platform is designed to support ISPs of all sizes, with customizable tools and automation that adapt to the unique needs of both growing and established providers.

Yes, Flowsoft's platform is designed to manage complex, multi-location networks. You can centralize control, monitor locations individually, and customize configurations to suit each site.

Getting started is easy! Our onboarding process is designed to get you up and running quickly, with dedicated support to help you integrate and set up your operations.